Q: Why ONE will NOT accept registrations with professional email address or incorrect UID numbers.

This is due to security and confidentiality reasons! As you can access ONE's website from anywhere there might be a risk of someone copying or sharing your BNP email and that will create a security breach.

Q: I’m having trouble to register. What information do I need to access my account?

You need to go to the Register tab ( https://www.one-association.pt/register-now/ ) and fill in with all details required. Please remember the following: USERNAME: your UID PASSWORD: your password (you can reset it at “forgot my password”) *Remember: The registered e-mail is your personal one (not from BNP PARIBAS)

Q: I’m having trouble to register. What information do I need to access my account?

You need to go to the Register tab ( https://www.one-association.pt/register-now/ ) and fill in with all details required. Please remember the following: USERNAME: your UID PASSWORD: your password (you can reset it at “forgot my password”) *Remember: The registered e-mail is your personal one (not from BNP PARIBAS)

Q: Why ONE will NOT accept registrations with professional email address or incorrect UID numbers.

This is due to security and confidentiality reasons! As you can access ONE's website from anywhere there might be a risk of someone copying or sharing your BNP email and that will create a security breach.

Question 1

Why ONE does not recommend the use of Hotmail as personal email registration?

d44467 · Accepted Answer

Hotmail has its own security mechanisms that considers ONE's automatic emails as spam, so you might not receive our communications.
This can also happen to icloud emails.

Question 2

My registration has not been validated yet. Why?

c94203 · Accepted Answer

Please note that ONE’s team members are volunteers and BNP Paribas colleagues. As all company employees, we do not work on holidays or weekends. Please consider this information to evaluate the urgency of your request.

Question 3

Why ONE will NOT accept registrations with professional email address or incorrect UID numbers.

c94203 · Accepted Answer

This is due to security and confidentiality reasons! As you can access ONE's website from anywhere there might be a risk of someone copying or sharing your BNP email and that will create a security breach.

Question 4

I’m having trouble to register. What information do I need to access my account?

c94203 · Accepted Answer

You need to go to the Register tab (https://www.one-association.pt/register-now/) and fill in with all details required. Please remember the following: USERNAME: your UID PASSWORD: your password (you can reset it at “forgot my password”) *Remember: The registered e-mail is your personal one (not from BNP PARIBAS)

Question 5